Returns and Exchanges

We only accept returns if the product is faulty or if the product you receive is different from the product you ordered.

In the above cases, please contact us by email or phone within 7 days. We will exchange the product as soon as possible.

If a replacement product is not available, we will refund the full amount charged at the time of your order.

We cannot accept returns or exchanges in the following cases:

• Returns due to customer convenience
• If the same product is in stock and exchange is possible
• Products that have been delivered more than 7 days ago
• Products that have been used once
• Products that have become dirty or scratched while in the customer's possession
• If you lose your tag