We accept returns only if the item is defective or if the item you received is different from what you ordered.
In such cases, please contact us by email or phone within 7 days. We will arrange for a replacement as soon as possible.
In the unlikely event that we do not have a replacement item available, we will issue a full refund of the amount charged at the time of your order.
We cannot accept returns or exchanges in the following cases.
- Returns Due to Customer Circumstances
- If the same item is in stock and can be exchanged
- Items for which more than 7 days have passed since delivery
- Items that have been used once
- Products that have become soiled or scratched while in the customer's possession
- If You Lose a Tag